Question 1

How do credits work?

Accepted Answer

Each credit unlocks one full neighborhood report. Once unlocked, you can view that report anytime. Basic reports are free, but full reports with school ratings, detailed commute data, and AI insights require credits.

Question 2

Do credits expire?

Accepted Answer

No, your credits never expire. Once purchased, you can use them whenever you need a full neighborhood report.

Question 3

Are purchases refundable?

Accepted Answer

All purchases are final. We encourage you to explore the free reports first to make sure the product is right for you before purchasing.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit cards and iDEAL for customers in the Netherlands. All payments are processed securely through Stripe.